Welcome to Munich Airport Transfer! These Terms and Conditions govern your use of our transportation services, including bookings, payments, cancellations, and other related services. By booking a transfer with us, you agree to comply with these Terms. Please read them carefully before making a reservation.
All bookings must be made through our official website, phone, email, or authorized third-party platforms.
A booking is only confirmed once full payment (or deposit, if applicable) is received and a confirmation email is sent.
You must provide accurate details, including flight numbers, pickup/drop-off locations, and passenger count. Incorrect information may lead to service delays or additional charges.
We reserve the right to refuse service if a booking appears fraudulent or violates these Terms.
Prices are based on vehicle type, distance, and additional services requested (e.g., child seats, extra stops).
All prices are in Euros (€) and include VAT unless stated otherwise.
Payment methods include credit/debit cards, bank transfers, or other approved online payment systems.
Any additional charges (e.g., waiting time, extra stops, tolls) will be billed separately.
More than 24 hours before pickup: Full refund (minus processing fees, if applicable).
Less than 24 hours before pickup: No refund.
No-show (failure to appear at pickup location): No refund.
We reserve the right to cancel a booking due to unforeseen circumstances (e.g., extreme weather, vehicle breakdown). In such cases, a full refund or alternative arrangement will be provided.
Changes (e.g., pickup time, location, vehicle type) must be requested at least 12 hours before pickup.
Additional charges may apply for last-minute changes.
We cannot guarantee changes requested less than 2 hours before pickup.
You must arrive at the designated pickup location on time.
Provide accurate flight details to account for possible delays.
Ensure luggage complies with vehicle capacity limits.
Children must be secured in appropriate car seats (provided upon request).
Smoking, alcohol, and illegal substances are prohibited in our vehicles.
The company is not responsible for lost or damaged belongings left in the vehicle.
Airport Pickups: We monitor flight arrivals and provide 45 minutes of free waiting time after landing. After this period, additional charges apply.
Other Pickups: Drivers wait 15 minutes free of charge; after that, waiting fees apply.
Each vehicle has a specified passenger and luggage limit. Exceeding this may require an additional vehicle at extra cost.
Oversized luggage (e.g., sports equipment, large suitcases) must be declared at booking.
Our drivers are licensed, professional, and adhere to traffic laws.
Passengers must follow driver instructions regarding seatbelts and safety.
Aggressive or abusive behavior toward drivers will result in service termination without refund.
We are not liable for delays caused by traffic, weather, accidents, or other unforeseen events.
In case of extreme conditions (e.g., natural disasters, strikes), we will attempt to provide alternative solutions.
Any complaints must be submitted within 7 days of service via email or phone.
We will investigate and respond within 14 business days.
Unresolved disputes may be subject to German jurisdiction.
Personal data collected during bookings is used solely for service provision and will not be shared without consent (except for legal obligations).
Payment details are processed securely via encrypted systems.
We may update these Terms periodically. Customers will be notified of significant changes.
Continued use of our services constitutes acceptance of revised Terms.
For questions or concerns regarding these Terms, please contact:
Munich Airport Transfer
📞 +4917670108481
📧 info@munich-airport-transfers.com
By booking with Munich Airport Transfer, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Thank you for choosing Munich Airport Transfer!
Your trusted partner for luxury transfer services in Munich. Whether you’re arriving at Munich Airport or need a premium transfer within the city, we provide a seamless travel experience tailored to your needs.