Datenschutzerklärung

1. Privacy at a Glance

General Information

The protection of your personal data is very important to us. Personal data refers to all information that can be used to personally identify you.

This Privacy Policy explains what data we collect, how we use it, and for what purpose.

Responsible Party

The data processing on this website is carried out by:

Munich Limo Service
Phone: +49 893 7049601
Email: info@munichlimoservice.com

2. Data Collection on This Website

How do we collect your data?

Your data is collected in two ways:

1. Directly provided by you:

• Contact forms
• WhatsApp inquiries
• Email or phone inquiries
• Booking requests for airport transfers

2. Automatically when visiting the website:

• IP address
• Browser type and version
• Operating system
• Time of access
• Referrer URL
• Visited pages

3. Purpose of Data Processing

We process your data for the following purposes:

• Handling transfer and booking requests
• Providing airport transfer services
• Customer communication (email, phone, WhatsApp)
• Preparing offers and contract execution
• Ensuring stable and secure website operation
• Analyzing and improving our website

4. Legal Basis for Processing

We process personal data in accordance with the GDPR:

• Art. 6 (1) (b) GDPR – contract or pre-contractual measures
• Art. 6 (1) (f) GDPR – legitimate interest
• Art. 6 (1) (a) GDPR – consent (e.g., cookies)

5. Cookies

Our website uses cookies.

Cookies are used to:

• improve user experience
• provide website functions
• analyze user behavior

You can disable cookies at any time in your browser settings.

6. Contact Form & Communication

If you contact us, we store:

• Name
• Phone number
• Email address
• Pickup and destination locations
• Message content

These data are used only to process your request.

7. WhatsApp & Phone Inquiries

If you contact us via WhatsApp or phone, we process your data for:

• handling your inquiry
• preparing offers
• completing bookings

Legal basis: Art. 6 (1) (b) GDPR

8. Analytics & Tracking Tools

This website may use the following tools:

Google Analytics

To analyze user behavior (page views, clicks, etc.)

Google Ads Conversion Tracking

To measure advertising performance

Facebook Pixel

To optimize advertising campaigns

Processing is based on your consent (Art. 6 (1) (a) GDPR).

9. Google Maps

This website uses Google Maps to display locations.

Your IP address may be transmitted to Google.

10. YouTube / External Content

This website may embed YouTube videos.

When playing videos, data may be transmitted to Google.

11. Data Sharing

We only share your data:

• for contract processing (e.g., payment providers)
• if legally required
• with your explicit consent

12. Storage Duration

We store personal data only as long as:

• necessary for the purpose
• or required by legal retention laws

13. Your Rights (GDPR)

You have the right to:

• access your data (Art. 15 GDPR)
• correct data (Art. 16 GDPR)
• delete data (Art. 17 GDPR)
• restrict processing (Art. 18 GDPR)
• data portability (Art. 20 GDPR)
• object to processing (Art. 21 GDPR)

14. SSL Encryption

This website uses SSL/TLS encryption to protect your data.

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy when necessary.